Products & Materials

Module: PRODUCTS | Version: 1.1 | BathHound AI Email Assistant

---

## Core Material: Premium Acrylic Wetspace Systems

BathHound installs premium acrylic wetspace systems, not tile and not liner-over-existing systems. This is a full replacement using high-quality, grout-free panel systems.

Key benefits to communicate:

- Grout-free, so no grout lines means no mold and mildew hiding spots
and easy cleaning.

- Low maintenance, wipe-clean surfaces with no sealing or re-grouting
required.

- Durable, modern acrylic systems are long-lasting and backed by
manufacturer warranties.

- One-day installation is possible because we stock these materials and
know them inside out.

- Fully waterproofed system, not a patch or liner over existing
materials.

If a customer asks about tile:

"At this time we do full bath replacements using a premium acrylic system. We have many options that have the same look and feel as tile, but without the maintenance that tile requires. If we could show you something with the beauty of tile and none of the upkeep, plus a lifetime warranty, would you at least be open to seeing it?"

---

## Style and Color Options

BathHound offers a curated selection of colors, patterns, and finishes, not an overwhelming catalog. Options cover modern, traditional, and transitional styles.

- Color and finish options are shown in person during the design
consultation.

- The designer brings physical samples customers can touch and see.
- Most customers find an option they love during the consultation.
"We offer a focused range of colors, patterns, and finishes rather than 500 options. That means we know these materials inside out, can install them in one day because we stock them, and can guarantee the results. Our designer will bring samples and most customers find something they love."

---

## Key Terminology

Wet space or wetspace: the tub or shower area, the portion of the bathroom that holds water and needs proper sealing and waterproofing. BathHound's specialty.

Grout-free surround: a wall system that uses large seamless panels instead of tile and grout. Reduces leaks and maintenance significantly.

One-day installation: BathHound's process, tear out the existing system and install the complete new system in as little as one day. Possible because we specialize, stock materials, and use licensed in-house plumbers.

Bone-Dry Guarantee: BathHound's leak-free installation promise. If it leaks due to our workmanship, we fix it, no charge.

Complete system: both the wall surround and the tub or shower base replaced together. BathHound only installs complete systems, never partial.

Material selection: customers choose from a predefined range of high-quality options during the consultation, not custom tile work.

---

## Accessories and Fixtures

Depending on the service, installations may include:

- New faucet and spout
- Overflow and drain hardware
- Grab bars for accessible builds
- Shelving or built-in niches where applicable
Specific accessory availability depends on the service type and is confirmed during the in-home design consultation. Do not commit to specific accessories via email.

---

## Update Log

| Version | Date | Change |

|---|---|---|

| 1.0 | — | Initial document |

| 1.1 | — | Removed bold formatting throughout. Updated version number. |

Update this document when new materials, styles, or product lines are introduced or discontinued.

---

Version 1.1 — Removed bold formatting throughout. Updated version number.